Telecom Technical 15 min interval

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Subject Author Date
15 min interval airaaj 01-08-07
Posted by on January 8, 2007, 2:46 pm
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Hi,
i wnat to calculate schdule adherence for an agent where as the only
source of data i can get is from avaya cms. Hence i would like to know
is there any way that i can get an 15 minute agent summary interval
report. i know that one can get half hourly summary interval report.

Thanks


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