The other day I had the Tech support person for Connect 24 tell me the reason a radio had stopped sending alarms because it had sent over 25kb of data in one month and had gone over the service rate plan.
Has anyone else had a GSM radio just get bumped off the network for too much traffic?
Tells me have to go on Connect 24 web site and agree to new terms and conditions that have been changed.
I call that good customer service.
And 25kb is that like 25 signals?...anyone know?
The sad thing is this unit is a primary with no landline back up...who would have been liable for a B&E and no dispatch?