We had a contractor come in and do some wiring, and they used NORDX/CDT IBDN jacks. I think they say 6+ on them. I have never used these, my experience is with ATT/Lucent/Avaya/Systimax and Leviton. So what is the secret to taking the jacks out of the faceplate? From what I saw, once the jack is inserted into the faceplate, it can't be removed simply. Maybe it needs a special tool to remove? This sucks. Every other jack I've worked with came out without a special tool. Thanks.
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