Need help configuring linksys router with wowway

Hi. I have been trying like mad with no luck to get my linksys wireless router to work with my wide open west connection. i hope someone can help since their tech people seem to be just about useless.

How do i find the hot name to put into the linksys setup? the domain name i assume is 'WOW! Internet, Cable & Phone - Illinois | Indiana | Michigan | Ohio'

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but how do i find the host name? and once i put those in it should work?

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