I am having problems with a motel wireless system that will drop connections at various times.
The property consists of two buildings that are located side-by-side. The first is a brick and block motel around 250' long, three stories, with exterior doors and windows. The second, is a three story frame hotel with wood siding and plaster interior walls.
The system is built with Zyxel products, consisting of a Zyair B-4000 Hot Spot Gateway router, two Zyxel B-5000 exterior AP's, one Zyxel B-3000 interior AP. The broadband is provided by Comcast and an RCA cable modem.
The two exterior AP's are mounted on the frame hotel, and are used primarily to service the brick motel. These are placed at second story level at about1/3 intervals in relation to the motel length. The interior AP is mounted in the second floor hallway of the frame hotel. All AP's are powered by POE and all cabling is Cat 5e.
One Exterior AP and the interior AP are wired to a five port Ethernet switch which is then wired to the router. The other exterior AP is run directly to the router. Each AP has the same SSID and are assigned channels 1,6 and 11. The router is also assigned channel 11, but is a distance from the AP Ch 11, and the antennas have been removed. The router does not offer the ability to disconnect it's wireless. The IP's are assigned by the router.
Access to the network is through a login panel that appears on the front page of the motels webpage. A "superuser" account, created in the router setup, is used by all of the guests to gain access. Every guest uses the same user and password. Again, different IP's are issued by the router.
The signal quality at all locations on the property are at least "good", with most of the property at "very good" or "excellent".
With the system as designed, a guest can sometimes have connectivity for over an hour, and then at times be dropped after a few minutes. There are also times when the system cannot be accessed at all. At that point, I will reboot the router and the same conditions continue.
Does anybody have any ideas of what may be the cause of this problem? Hardware? Configuration?
Thanks in advance for any help!