Regarding 3com NBX dialplan:
I am creating a timed route so that a company's main line will go directly to an auto attendant during open hours, and will be forwarded to an answering service after hours.
I have the following lines:
TableEntry Create 2 8 2000 4 4 Internal 0 13
/ Route DefaultDestinationRoute Description / ----- ----------------------- ----------- TimedRoute Create 13 100 coverage Main Line
DestinationRoute Create 100 Main Line Timed Route Open DestinationRoute Create 101 Main Line Timed Route Closed
/ Route Entry Start End Days DestRoute / ----- ----- ----- --- ---- --------- TimedRouteEntry Create 13 1 Open Open SMTWTFS 100 TimedRouteEntry Create 13 2 Closed Closed SMTWTFS 101
DestinationRouteEntry Create 100 1 5500
However this does not seem to be working.. it is not sending it to
5500, which is the auto attendant I wish to have it go to.Any suggestions on how to do this efficiently? I am aware that I can setup a user or hunt group and have it forward to the auto attendant, but this seems like a poor solution.