3com nbx dialplan question

Mar 08, 2006 0 Replies

Regarding 3com NBX dialplan:



I am creating a timed route so that a company's main line will go directly to an auto attendant during open hours, and will be forwarded to an answering service after hours.



I have the following lines:



TableEntry Create 2 8 2000 4 4 Internal 0 13



/ Route DefaultDestinationRoute Description / ----- ----------------------- ----------- TimedRoute Create 13 100 coverage Main Line



DestinationRoute Create 100 Main Line Timed Route Open DestinationRoute Create 101 Main Line Timed Route Closed



/ Route Entry Start End Days DestRoute / ----- ----- ----- --- ---- --------- TimedRouteEntry Create 13 1 Open Open SMTWTFS 100 TimedRouteEntry Create 13 2 Closed Closed SMTWTFS 101



DestinationRouteEntry Create 100 1 5500



However this does not seem to be working.. it is not sending it to



5500, which is the auto attendant I wish to have it go to.

Any suggestions on how to do this efficiently? I am aware that I can setup a user or hunt group and have it forward to the auto attendant, but this seems like a poor solution.



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