![When A Good Contract Is A Missed Opportunity [telecom]](https://forums.cabling-design.com/media/28023/conversions/609e560db5b296.09792399-medium.jpg)
Amy M., a Verizon worker and CWA member in Queens, looks at what was won and what was lost in the ratification of an agreement to extend the current contract.
MORE THAN 35,000 union members at Verizon ratified a four-year extension of our current contract, won after a seven-week strike in
2016 that brought Verizon to its knees with our mass pickets, "scab wake-up calls," and wide public support.
That contract included a number of advances for the union, reversing the trend of offshoring call center jobs and settling the first contracts in the new Wireless retail divisions.
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