By Seth Williams, CommLawBlog, December 10, 2018
Believe it or not, there are companies that make legitimate "robocalls," and those companies strive to comply with the Telephone Consumer Protection Act (TCPA). If you've received an appointment reminder from your doctor or dentist, a package delivery notification, or a school closure notification lately those messages were likely delivered to your phone using an automated calling system (robocalling). For these legitimate robocallers, TCPA compliance is a constant challenge, and one of those challenges is making sure not to call reassigned phone numbers for which the caller no longer has consent to make robocalls. Failure to meet this challenge can create significant financial risks from class action litigation or Federal Communications Commission ("FCC" or "Commission") enforcement action.
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Neal McLain Brazoria, Texas