T-Mobile was so focused on being first in the race to 5G wireless data, they seem to have forgotten another important piece of the puzzle … voice. Many of their users are experiencing voice service problems. Fortunately, this is something that can be fixed, but it will take time and even their own executives realize it should never have happened in the first place.
This is not the first time this problem has raised its ugly head. During the recent earnings call, they admitted that while they focused hard on being first and fastest with 5G, voice just slipped their mind.
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