T-Mobile Raises In-store Payment Fee [telecom]

T-Mobile hikes bill payment fee for Metro prepaid customers

by Matthew KeysPosted on August 16, 2022

T-Mobile will raise a bill payment fee for customers of its prepaid brand Metro by T-Mobile next month, according to a memo circulated to retail store employees this week and reviewed by The Desk.

Starting September 1, Metro by T-Mobile will charge a $5 processing fee when customers pay their bills via telephone or in-person at a retail store. Currently, the fee is $4 for the same feature.

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