T-Mobile’s prepaid brand, Metro by T-Mobile, is increasing the fee it charges customers that pay their bills via telephone or in-person at retail stores from $4 to $5 beginning September 1.
A T-Mobile spokesman confirmed the fee hike that was first reported by The Desk. The spokesman told FierceWireless that Metro by T-Mobile customers do have other payment options that are free including using autopay, which saves $5 per month per line, or by using the MyMetro application on iOS or Android devices. In addition, he said that customers that pay their bills via the Metro by T-Mobile website won’t be charged a bill payment fee.
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