Thor Lancelot Simon wrote:
*If* Vonage were willing to pay the same fees other local exchange
> carriers pay for 911 connectivity *in each LATA*, *then* Vonage could
> route 911 calls correctly. Avoiding this *cost* has been a major
> competitive win for Vonage all along and it is hard to not see it as
> a major reason, if not _the_ reason, why Vonage has fought state
> regulation as a local exchange carrier: by avoiding regulatory mandates
> like 911 service standards Vonage avoids the cost of compliance.
Excellent points.
The states in my area allow a 911 fee to be tacked on to phone bills. The money goes to the run the 911 call centers.
I presume VOIP don't have this charge. As you say, not having this (and other charges) give VOIP a cost advantage over traditional services. But they want it all -- full connectivity to special services without paying for it.
IIRC, it was previously discussed here the VOIP fails to send the calling number for Caller ID displays, so the recipient gets a meaningless 111-111-1111 display.
As to the editor's comments, there are conventional phone numbers that will reach the emergency center and will be answered (at least in my area). But how would a VOIP know what number to use, esp when the caller can "float" and be anywhere? Further, such numbers change when area codes change or for other reasons; that was a factor in establishing "911" as a unified constant emergency number in the first place.
[TELECOM Digest Editor's Note: If the caller wishes to travel around, as for example with a cellular phone, that certainly is not the VOIP carrier's fault. But Vonage, as far as I know, deliberatly takes two or three days *after* receiving an email request from someone asking to be included in the PSAP database to detirmine _where_ to route the call which gets _aliased_ in dialing to '911'. In larger metropolitan areas, of course, most everyone gets redirected to the same number. In smaller, more rural areas like mine, Vonage has to inquire of the local authorities _exactly where_ the call is to be routed. They found in their own research that the 'county seat' for Montgomery County, Kansas is Independence; that the jail and courthouse are here, and that in fact, Independence has its own police department as well, so it was easy enough to inquire of local authorities, "which phone number should calls aliased to our 911 be funneled through?" And Lisa, they do _not_ get all ones or zeros or some other flaky number on their caller ID display, they get an actual number, although as the lady told me, "at first glance, the screen display looks odd; it is not what we usually see for an Independence or Independence Rural location." When Vonage wrote me email to say it was 'now turned on' they did include a cautionary note: "this only works correctly if you are stationary in location. If you travel around or move to another location it may not be the best way to reach emergency res- ponders." PAT]