> >Remember 1999, every switch needed a software update, it went with
> >very little trouble.
>
> My employer at the time had a Rolm PBX and had a nightmare getting the
> update done properly. For over a year, folks at one office were having
> to call the operator to place calls to the new area codes.
Scott, I think you are conflating two different things. Steven appears to be referring to Y2K problems, which would have needed to be patched by the end of 1999. It sounds like you are thinking of the upgrades needed to handle NNX area codes, which first made their appearance all the way back in 1995. By the time the start of 1999 rolled around, over one hundred of those new-style area codes had debuted, so I hope your PBX was able to dial them well before that point!
Bob Goudreau Cary, NC