Panasonic CNID troubles [telecom]

A friend has two Panasonic phone {systems}; a KX-TSC14B and a KXTG6700. My issue is CNID and their display/trapping of same.

It appears that even when the carrier delivers straight 10D CNID, Panas A subscriber who mistakenly dialed 'one' plus the ten digit number would not be charged... and other carriers do just eat the unneed one.

This one does not, alas.

So there are 2 ways to solve this issue: fix the phones & fix the carrier. I am pursuing both.

The Fine Manuals for the phone seem to say they you can manually edit the CNID before you return a call. Boy, that's nice... But they also say it will remember the NPA, and do the same thing the next time. Well, some of 301, 443, 240 and 410 are 10D local, not to mention 703..but not all. Only 202 is sure to be local.

Is there any way to get the phones to stop editing and just store what it got, be it 10 or 11?

As for the other approach; my contact says the 5E will need every line edited. I'm highly dubious but lack direect knowledge of 5E innards to say "Just go to VARIABLE nnn and change A5Y to X3F..."

Any suggestions?

Reply to
David Lesher
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KX-TG2631 has Caller ID number auto edit feature. The feature code is [0][4]. Press [MENU] then the code then [1] to turn on or [0] to turn off, then [SAVE] then [OFF]. The method is probably still the same on the new model. The phone does not store Home NPA.

In the built-in phone book, phone numbers are stored with up to 32 digits as the dialing method is stored, such as 1 dialing prefix, 9 dialing prefix if the phone is behind a PBX, area code, pauses of 3.5 seconds each (alas a wait cannot be stored), extension or menu option, etc. If an international call outside NANPA, the prefix for the international access code can be stored with country code and number.

If a call on the incoming caller list or Caller ID matches a phone book entry, then name from the phone book is displayed instead of Caller ID With Name and the number is displayed according to the way it was stored.

The phone displays Caller ID or numbers on the incoming caller list with a proposed dialing method for calls to that area code. When I turn the feature off, it proposed to dial calls made from the caller list as 10 digits with 1 dialing prefix. This area has an overlay, so 10 digit dialing is required. With this cable company VoIP service, 1 dialing prefix is optional and isn't stored with numbers in the phone book.

The caller list stores numbers from up to 50 different callers, and the date and time of the most recent call from that number and the number of times calls were receivd from that number, with a check mark if the call was answered from the handset associated with the phone base. If answered from another phone extension, the phone base treats it as a missed call.

To dial from the from the caller list, press [TALK] or [SPEAKERPHONE] to dial the number as given, or [EDIT] to toggle among dialing as 7 digits,

10 digits, and 1 plus 10 digits. With the auto edit feature turned on, the dialing method chosen for calls made from the caller list into four most recent area codes dialed into is stored. Thereafter, calls received from those four area codes are presented for dialing with the same method.

The phone has no way to remember how to dial calls where toll restrictions are enforced by the PBX or where the state public utility commission mandates toll alerts that impose a different dialing method to numbers in some parts of the area code.

Caller ID is received as 10 digits only. The phone displays 7D, 10D, or

1+10D because the phone handset has edited the string internally.

Sorry, but if the feature is turned off, then all calls are proposed for dialing as 1+10D. With the feature turned on, then it remembers the dialing method for just 4 area codes, although the newer phone in question may remember more.

It's not a flaw but a feature! Sorry, but this drives every Panasonic user nuts, even though we generally like their products because they were well made.

Reply to
Adam H. Kerman

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