![Inside Verizon Wireless' Hurricane Playbook [telecom]](https://forums.cabling-design.com/media/30516/conversions/6039a2242feb16.21180407-medium.jpg)
To maintain phone service, the chief network officer deploys drones, boats and a lot of fuel
By Henry Williams
Nicola Palmer, chief network officer at Verizon Wireless, began preparing for this year's hurricane season long before meteorologists started predicting any would hit the U.S.
Still, even she was surprised when one severe storm hit Texas, then another hit Florida, then another hit Puerto Rico.
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