Important Changes to [Mass.] 511, Coming May 2010 [telecom]

Important Changes to 511, Coming May 2010

In May, 2010, 511 service in Massachusetts will be provided by a new vendor, Sendza, that will be making improvements to the way 511 operates. Frequent users of the system should expect changes that will change the way they interact with the 511 traveler-information system. Highlights of the new 511 system include:

  • Easier phone navigation * Statewide coverage * No cost to the state * Improved real-time information * Personalized traffic information * Service in place by Memorial Day Weekend, 2010

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Monty Solomon
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