-Posted by Russell Shaw @ 2:26 pm
As was expected, Vonage and Verizon have announced an agreement that will allow Vonage customers to access Verizon's Enhanced 911 network.
When the system is in place by the end of this year, it does not appear at the outset that it will solve all the problems of E-911 access experienced by customers who contact these services when they are at a different location from their address of record. It will, however, ensure that some of these calls can be identified by originating address - making the handoff smoother for Vonage customers who have an address on record that is within Verizon's service area.
Here's how the process will work:
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