I thought you might be interested in Verizon's storm warning to FiOS customers.
The advice will be familiar to anyone who has had to do IT support.
TL;DR[1] version:
1 Reboot 2 BRS on/off reboot 3 RTFM 4 Ask for help---------- Forwarded message ---------- From: Verizon Notification Date: Tue, Mar 20, 2018 at 2:21 PM Subject: Another storm is coming - be prepared To: Telecom Digest
[Moderator snip]Winter Storm Toby is headed your way and is likely to hit hard with heavy, wet snow and strong winds. In the event of a power outage, here are some quick tips to get you back up and running once your power is restored.
- To fix most issues, unplug your Verizon equipment, and plug it back in.
- Didn't work? You may have to reset your Optical Network Terminal (ONT) by following these instructions
- Still no luck? Access the My Fios app via a mobile device or visit verizon.com/outage for answers to common questions or to submit a repair request.
Stay warm and safe.
+--------------------------------------------------------------+ [Moderator snip]