Fwd: Another storm is coming - be prepared [telecom]

I thought you might be interested in Verizon's storm warning to FiOS customers.

The advice will be familiar to anyone who has had to do IT support.

TL;DR[1] version:

1 Reboot 2 BRS on/off reboot 3 RTFM 4 Ask for help

---------- Forwarded message ---------- From: Verizon Notification Date: Tue, Mar 20, 2018 at 2:21 PM Subject: Another storm is coming - be prepared To: Telecom Digest

[Moderator snip]

Winter Storm Toby is headed your way and is likely to hit hard with heavy, wet snow and strong winds. In the event of a power outage, here are some quick tips to get you back up and running once your power is restored.

  1. To fix most issues, unplug your Verizon equipment, and plug it back in.
  2. Didn't work? You may have to reset your Optical Network Terminal (ONT) by following these instructions
  3. Still no luck? Access the My Fios app via a mobile device or visit verizon.com/outage for answers to common questions or to submit a repair request.

Stay warm and safe.

+--------------------------------------------------------------+ [Moderator snip]
Reply to
Charles Jackson
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