MAY 17, 2005 (REUTERS) - Internet telephone providers may soon have to offer full emergency 911 calling services under an order that U.S. regulators are expected to adopt Thursday in response to incidents of customers having trouble getting help.
[Jack Decker COMMENT: If Reuters were reporting this truthfully, they'd probably have to have changed that to, " ... in response to a massive propaganda campaign by the traditional phone companies, their public relations firms, associated astroturf groups, and other assorted minions of Satan." Oops, sorry, got just a little carried away there.]
Internet calls, known as voice over Internet Protocol (VoIP), are sent over a high-speed Internet connection but don't always provide 911 response centers with the caller's address and are often routed to administrative lines.
Under pressure from state law-enforcement agencies and Congress, the Federal Communications Commission plans to require VoIP companies to provide 911 services to customers within 120 days of its order being published, two officials familiar with the FCC plan said.
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