In a victory for workers at federal contractor General Dynamics Information Technology, Inc. (GDIT), CWA has agreed to settle its charges that GDIT engaged in unlawful union-busting activity at call centers handling Medicare and Federal ACA Marketplace inquiries in Bogalusa, La., and Hattiesburg, Miss.
The settlement agreement ensures that the call center workers know their rights under federal labor law, including the right to join together in a union to negotiate with their employer to get higher wages and better benefits.
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