Full disclosure: I am with CAllTower, a direct competitor of Covad in VoIP.
Recently we have received a number of calls from Covad VoIP customers who are looking for alternatives. In some cases these Covad customers are telling us that they have not received any billing from Covad for a number of months.
"Free" is hard to sell against.
I am wondering if there are lots of Covad customers who are: 1. unhappy and looking for alternatives; 2. not being invoiced? and if not being invoiced, is this due to service issues?
Thanks for helping us grow the quality end of the nascent VoIP industry.