Commentary: CenturyLink taking a beating in class-action suit alleging fraud, fake stock disclosures [telecom]

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By Lauren Ritchie

CenturyLink - bumbling fools running a cobbled-together company or greedy executives deliberately "cramming" onto bills services that customers don't want and didn't order?

Orlando lawyer Mark O'Mara, one of three lead attorneys in a nationwide lawsuit against CenturyLink, was inclined to believe the argument that the octopus of a firm with 5.9 million broadband customers just didn't have consistent policies and its customer-service representatives weren't well trained. The mistakes were, well, just that - mistakes.