By Chris Mills April 8, 2021
CenturyLink is currently facing lawsuits from disgruntled customers and the state of Minnesota, all alleging the same thing: That CenturyLink quoted customers one price, and then used shady fees and add-ons to make the monthly bill significantly more.
You'd think that the company might fight a suit like this by bringing out evidence of contracts, or finding expert witnesses to defend its advertising practices in court. Not so: Instead, CenturyLink is using the novel defense of claiming it doesn't have any actual customers.