CenturyLink's latest way to avoid customer lawsuits is the most creative yet [telecom]

By Chris Mills April 8, 2021

CenturyLink is currently facing lawsuits from disgruntled customers and the state of Minnesota, all alleging the same thing: That CenturyLink quoted customers one price, and then used shady fees and add-ons to make the monthly bill significantly more.

You'd think that the company might fight a suit like this by bringing out evidence of contracts, or finding expert witnesses to defend its advertising practices in court. Not so: Instead, CenturyLink is using the novel defense of claiming it doesn't have any actual customers.

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Posted 5 years ago by Moderator in General Telecommunications Forum

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