CenturyLink has promised to address customer complaints after [a local television outlet] heard from dozens of cable subscribers who complained about billing nightmares and bait and switch sales tactics.
Seattle resident Paul Robisch said he agreed to a bundle package for cable, phone, and internet for $93.93 a month when two door-to-door sales representatives visited his home.
His actual bill turned out to be around 89 percent higher than he had initially agreed to pay, over $177 a month.
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