Carrier IQ reactes badly to being caught with its hand in the cookie jar.
In the December 15th edition of Crypto-Gram, Bruce Schneier has this to say about Carrer IQ and the company's reaction to the recent publicity about it's capabilities and customers:
Carrier IQ Spyware
Spyware on many smart phones monitors your every action, including collecting individual keystrokes. The company that makes and runs this software on behalf of different carriers, Carrier IQ, freaked when a security researcher outed them. It initially claimed it didn't monitor keystrokes -- an easily refuted lie -- and threatened to sue the researcher. It took EFF getting involved to get the company to back down.
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