Residents say the problem is bigger than the company originally acknowledged.
By David Giuliani
ELMHURST, IL – A number of Elmhurst residents reached out to Patch to say that an AT&T internet outage may be wider than the company acknowledged Wednesday.
In an email, Barry Rollins, who lives in the 700 block of South Fairview Avenue, said he has been without AT&T service for nearly a week.“The problem is far more widespread than AT&T has told you, and they know that,” he told Patch. “Based on my experience, AT&T has figured out how to ignore or deflect their problems and blame it on the ‘weather’ or say it’s at a hub, or an isolated incident. These are all answers my family has received from AT&T; answers depend on which AT&T rep finally answers the phone.”