Operator and Directory Assistance is ending
On or after January 1, 2023, you won't be able to use these services on AT&T Phones.
Operator and Directory Assistance won't be available on AT&T Phone(sm) (formerly U-verse(r) Voice) starting on or after January 1, 2023. Because of this, you won't be able to dial 411 on AT&T Phone(sm) to request phone numbers or addresses. Also, when placing calls, you'll need to dial phone numbers directly as Operator Assistance won't be available.