AT&T Operator and Directory Assistance is ending [telecom]

Nov 13, 2022 Last reply: 3 years ago 1 Replies

Operator and Directory Assistance is ending



On or after January 1, 2023, you won't be able to use these services on AT&T Phones.



Operator and Directory Assistance won't be available on AT&T Phone(sm) (formerly U-verse(r) Voice) starting on or after January 1, 2023. Because of this, you won't be able to dial 411 on AT&T Phone(sm) to request phone numbers or addresses. Also, when placing calls, you'll need to dial phone numbers directly as Operator Assistance won't be available.



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It seems that this is only for digital/VoIP phones? Presumably the same is not true for my AT&T POTS line (not that I ever dial the operator or

411). I wonder if 411 is also being disabled on mobile phones?

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