AT&T is losing cellphone customers, fast [telecom]

By Chris Mills

AT&T is steaming ahead at full speed with its plan to merge with media company Time Warner. That's probably a good thing for the company's bottom line, as the wireless business is losing customers at speed.

According to an analyst note from Cowen and Company Equity Research, seen by Fierce Wireless, AT&T is leading other carriers in customers departing every quarter. "When asking postpaid subscribers that have been with their carrier (less than) two years which carrier did they previously have, the top answer for current Sprint, T-Mobile and Verizon respondents was 'previously AT&T,' whereas in previous surveys it's been more mixed," the note reportedly said.

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Bill Horne
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What might be driving customers away? Perhaps the attitude that lets AT&T shutter 2G, thereby disabling some customer equipment? See 2017-01-17's


"After four years of planning, AT&T officially pulled the plug on its 2G network. For ... the original iPhone, this ... nine-year-old handset is now officially dead and relegated to a new role as a nostalgic paperweight."

Interesting times we live in, indeed. Cheers, -- tlvp

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