The outage began after 12pm ET on Thursday, according to CenturyLink's status page , and continues to cause disruption across 911 call centers. Some states have seen their services restored. CenturyLink has not said what caused the outage beyond an issue with a "network element," but said in its latest update - around 11am ET on Friday - that the company said that it was "seeing good progress, but our service restoration work is not complete."
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