2-month, 5-letter quest to correct TV bill ends in one phone call [telecom]

Dec 29, 2019 0 Replies

By Chris Rickert



What Kathy and Terry Edwards didn't have was a "security pass code." What they did have was proof - and the address for SOS.



The Edwardses, of Friendship, wrote in early December to relay their tale of frustration with DirecTV parent company AT&T, which for more than two months had been insisting that the couple had failed to pay their September TV bill.



formatting link


Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required