Starlink

Thanks Bob,

That is the same email I got earlier!!

Thanks for the backup!! :-)

Les

Yeah, Bob, I got that one to.

Here's the gist of the reply I sent to them ========================================= To whomever may be concerned.

I presume that this notice I received refers to your outgoing lines for calls being sent to central stations by your servers.

But - - - - I would also presume that you have more than one and as a matter of fact I would presume you had more than a few other carriers running in parallel with your Verizon outgoing phone lines. RIGHT ?????? Like ATT, CenturyLink, Cox, Frontier, Spectrum, Xfinity? If so, why should there be any "delay in the transmission of trouble, supervisory and in some cases alarm signals" ? Why also, only "in some cases alarm signals? If trouble or supervisory signals can't get through, what would allow an alarm signal to get through?

After all, YOU are the weak link with the least liability in the chain of service providers involved with this alarm transmission service. However in spite of that I would expect that you would have more than double the backup telephone service for any possible lapse by others in the outgoing telephone line chain - - - - just because the rest of us out here are depending upon you to provide us with a reliable service with all proper precautions being taken. AND BECAUSE WE BUY YOUR PRODUCTS ! RIGHT ??? ?

Jim Davis @#$% Alarm Co

I interpreted it as local wireless service issues as Verizon dominates some markets and overloads their data network in some local areas. The reason I guess that is I get almost daily notices from Verizon on my phone that there are bandwidth restrictions and data usage limitations even though we never exceed our "unlimited" data plan or hit a threshold that should induce throttling. Well, when traveling we might, but its never been an issue.

I don't know if its still true, but when I was still doing this Verizon used a totally different transmission format than the other cellular carriers. (Not counting resellers) This meant Verizon site radios couldn't switch to another carrier if the Verizon network was bogged down. I don't recall that any of the radios would auto switch carriers anyway. Fire radios had to hit two towers or they would show a trouble, but they didn't use two carriers. Has that changed?

It's been way too long since I stopped doing commercial fire systems so I don't know the answer to your fire requirement question but - - - - . Re your referral to the "wireless" service, . The Napco notice specifically says " intermittent issue related to outbound Verizon "phone lines" not wireless service. So I presume(d) they were referring to the communication between Verizon towers and Verizon servers or between Napco's servers and the central stations - - - both of which could be using "phone lines" . However, now days the term "phone lines" is often used generically, so - - - -

Still getting Starlink update emails. The email received today was much more specific.

Ok... you were right. I was wrong.

Save this email. It may never happen again.

OK, I printed it out magnified 10 times and have it framed on the wall right over my desk. Already Les and Rocky have asked for copies.

Waaaay too funny, for a Tuesday!!!!

Still LOL!!!

I am now suffering from serious bruising after falling and rolling on the floor!!!

Les

I don't remember, but send me a copy anyway... ;-) ((as long as it's not a bill)) RTS