NetworX Panel Failures

Mar 06, 2006 23 Replies

I've run across several instances in the past months where NetworX panels (NX-6 and NX-8) have failed for unknown reasons. One instance was when the dailer relay failed and caused continuity between the tip and ring, nulling the phone line to the residence. Another's symptoms were the aux and keybus outputs were dead. Good power going in, none coming out. And even another panel would "eat" transformers. Installed a new transformer and the next day found it melted like a Salvador Dali clock. The only common denominator was that they were all Caddx panels and their problems happened overnight with no evidence to what caused the problem.



Can anyone help me out? I ask this mainly because my boss asks me "why?" and I can only shrug my shoulders and suggest that it was a "friday board".



Maybe that's why I saw 1000 brand new NX-6 control panels for sale on the eBay "power seller" wholesale board the other day. They sold for less than $10 each.

Sounds like a power surge problem check and make sure transformers are correct voltage and and wattage too small a transfmer can cuase overheating also check batterys and make sure there good a battery going bad can drain down a system and cause batery to overheat. i have sevral nx 8 floating around for 5 years now no problem of course that was before GE bought them and got into the act

Two more possibilities, other than those told by Nick.

The internal self destruct timer that is preset at the factory has timed out.

OR

The dreaded night time attack of Sun Spots has finally invaded your area.

This may be just the tip of the iceberg.

Tell your boss that bad things happen to good people with a smile and he will forgive you.

Hope things go better for you tomorrow.

One more possibility is that the stuff coming from the GE plants is crap compared to what used to be made at the closed TX plant. How careful would you be for $4 a day? How careful CAN you be when they won't pay for training on those million dollar machines?

They don't care about the old, low growth stuff. Dumping the old 100 million dollar ITI/Caddx company is nothing to them and they just want to use some of the parts of the old companies to create areas like container security where they can hoodwink the government into wildly over paying.

ABLE_1 wrote:

sadly it appears you may be on to something there. GE took what was a great company IMO and I can see it going down hill over the last few years. What ever happened to that flash upgrade tool we were supposed to get last year to fix the problems on their "upgrade" of the NX panels to V2?

You needn't hoodwink the government into overpaying. All you need is a working relationship with the Busch administration and they'll happily pay ten times the going rate. But be careful. One fellow didn't give a large enough bribe and then went hunting with the VP. The guy was lucky to survive.

Starting to see the same crap quality with the old Sentrol stuff... I got a bad PI6000 last week, the motion was DOA right out of the box... I can't remember ever getting anything bad when Sentrol's name was on the box... It looks like GE dropped the price on the old Sentrol line by cutting corners on quality. When are the suits going to learn, short term gain can equal long term disaster............

GE is dropping more that just the price these days. Soon, some product lines will be completely gone. The QC that used to be mandatory, is now done on a "when we have the resources available" basis.

Yuck.

That makes sense tho, why carry the Concord when they have the Networx brand?

I thought they wanted to kill the Networx line and keep the ITI stuff???

That's exactly why I quit installing their panels and switched to Napco..... I encourage everyone I know to switch over to Napco, or DMP if they're doing enough volume........

Either one is possible however the NetworX line is much more extensive and quite frankly the panels are flat out better. Any new module or service supports the NetworX line and doesn't support the Concord (like Premise Connect)

If it were up to me I'd figure a way to graft the wireless programming from the Concord into the NetworX then kill the Concord and Advent

You're not doing enough volume for dmp yet?

| >

| > GE is dropping more that just the price these days. Soon, some product | > lines will be completely gone. The QC that used to be mandatory, is now | > done on a "when we have the resources available" basis. | >

| > Yuck. | >

| That's exactly why I quit installing their panels and switched to Napco..... | I encourage everyone I know to switch over to Napco, or DMP if they're doing | enough volume........ | |

In my area Volume doesn't do you any good with DMP, they seem to be married to a couple of the big boys in town.........

You mean Bass *and* his "workers" sell DMP now??? Gasp!!!

yah, they sorta give you a protected area...sorta. there's only 3 of us in my immediate area.

ot.. i figured out how to program a panel in about 3 minutes the other day though. I'd never done an *unattended* download to a panel before...sheesh what a time saver! Put all the info in the remote programmer, went to jobsite and initiated a call in to my computer which traps the panel and does a download and then disconnects. I can't believe I hadn't thought of this before.

| >

| >

| > | >

| > | > GE is dropping more that just the price these days. Soon, some product | > | > lines will be completely gone. The QC that used to be mandatory, is | > now | > | > done on a "when we have the resources available" basis. | > | >

| > | > Yuck. | > | >

| > | That's exactly why I quit installing their panels and switched to | > Napco..... | > | I encourage everyone I know to switch over to Napco, or DMP if they're | > doing | > | enough volume........ | > | | > | | >

| >

| |

That's an easy one... You're drinkin' the wrong beer.

That depends on several factors, Crash. There would have to be a change at the manufacturer's side as well as mine.

At present I've no interest in DMP, not because it isn't good stuff but because there are relatively few potential DIY clients searching for their products. When and if that changes I might take an interest.

As to DMP's position, that is entirely guided by what they expect to gain. If they ever decide they can make better profits by opening their line up to all dealers they will do so.

It's really not different from what happens in the distribution side of the industry. Most distributors insist they will only sell to installing dealers. But I spend well over a million a year on parts -- far more than the vast majority of dealers. I can open an account with virtually any distributor in the country because they all want a piece of the action.

For now DMP is not part of my plans and web based businesses like mine are clearly not part of their's. No one knows what may happen two or three years from now though, least of all that idiot from Vancouver.

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