In doing a new installation with a P3200 panel and RP1CAe2 keypad, I noticed that the even though the keypad works fine, the characters are sometimes garbled.
For instance the date/time on the LCD is: 06#08#06 04*50PM
instead of: 06/08/06 04:50PM
The keypad is fine because I tried three of them with the same results.
Other menu areas on the keypad are garbled as well but not when you configure the keypad.
Any ideas?
Michelle,
May want to check the install manual for the 3200. There are issues of compatability between panel and keypads...not all rp1cae2 keypad are compatible with all versions of the the 3200.
3200 v 40 and higher requires keypads be version 8c.Check the manual for more info.
Regards Jewellfish
Michelle wrote:
I have seen this with other brands when the wire gets ran to close to power wires. This may be a possiblility......
James
The version I see.. on the sticker beside the master security code says v30B. The panel and keypads are all new. I noted this problem with the stuff just sitting on a table and temporarily connecting a keypad and the power, and using the PCI-mini to program. I can just return it, but I wanted to ensure it wasn't something I did... although from all the P3200's.. I've done, I've never seen this.
Thanks :)
jewellfish wrote:
I just had the panel and keypad temporarily connected on a table with the power supply. :)
Thanks :)
J Barnes wrote:
You didn't try programming them to say something like "Go ahead make my day" did you?
Newp :P
Mark Leuck wrote:
You've likely got an incompatability problem between keypads and panel. The first thing I'd suggest is call Napco Tech support and give them the rev #'s of the keypads and panel. They'll tell you right off what's compatable and what's not.
He's some other things you can try. If you have an "old" panel and a new keypad, you should not be able to get into user programing to change the user codes.
If you CAN get into user programing, then it's not likely an incompatability problem. That is ..... not LIKELY .... but still possible. Then try this. With the panel and keypad in the system ready mode, hold down keys 1234 simultaniously. Watch the alpha display and you'll see a very brief " force reset " appear. Then take a look at the display for the anomalies you described.
Also, what if you choose not to show the time and date? Are there problems with any other parts of the display? Could be it's isolated to only the time/date. (?)
This is an inside joke Michelle.
We have one idiot here, by the name of Robert Bass who says he can program this on one line of a Napco keypad. Yet he claims to be a Napco "expert"
Trouble maker! LOL :o) People recall the darndest things.
Try rebooting the microprocessor on the P3200. This can be done by placing the programming jumper (upper, right area of the P3200 circuit board) in the "config" position for a few seconds and then returning it to the "run" position. Sometimes that solves the problem you're experiencing.
Like another poster mentioned, I've seen this happen when the keypad wires are run close to house 110VAC cables. Since your system is only being bench tested that shouldn't be an issue though.
If you don't get it resolved and you're a dealer ask the distributor for a replacement panel and keypad. If you're an end user contact me and I'll get it replaced under warranty.
Cabling-Design.com Forums website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.