NetScreen Remote Unable to determine tunnel gateway - after ISP Change

Hi Experts,

I am using NetScreen-Remote? Software Version 8 VPN client to connect to my office. I had no problems connecting to my office until today when I changed my ISP.

I was using the Cable Internet from StarHub till yesterday and there was no connectivity problems.

Now I have subscribed to Singnet Broadband Connection (ADSL Line) and now I am not able to connect. Attached is the log.

All inputs are welcome. This is very urgent. Please reply to my email id

Thanks and Best Regards, Shubham

8-07: 00:08:58.047 8-07: 00:08:58.047 My Connections\\INFY - Initiating IKE Phase 1 (IP ADDR= 8-07: 00:08:58.097 My Connections\\INFY - SENDING>>>> ISAKMP OAK AG (SA, KE, NON, ID, VID 5x) 8-07: 00:08:58.137 My Connections\\INFY - RECEIVED>> ISAKMP OAK AG *(HASH, NOTIFY:STATUS_INITIAL_CONTACTNAT-D 2x) 8-07: 00:08:58.157 My Connections\\INFY - Established IKE SA 8-07: 00:08:58.157 MY COOKIE c4 c5 ca 88 1a 55 1d 46 8-07: 00:08:58.157 HIS COOKIE 8a fd 6c 5c 3b 7c 58 10 8-07: 00:08:58.177 My Connections\\INFY - RECEIVED ISAKMP OAK TRANS *(HASH, ATTR) 8-07: 00:09:04.977 My Connections\\INFY - RECEIVED>> ISAKMP OAK INFO *(HASH, DEL) 8-07: 00:09:08.502 Interface lost:
Reply to
Loading thread data ... Forums website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.