Greetings All,
I'm using a Windows version of CiscoWorks Resource Manager Essentials 3.5 and I'm having issues adding or deleting new devices using a CSV file to the RME Inventory.
What I'm doing and the results I'm getting are: RME -> Administrator -> Inventory -> Delete Devices from file
Probable Cause: The device data in the import file was incorrectly formatted. A log of the messages describing the detected errors is in the file /tmp/FIXME. Recommended Action: Review the contents of the error log file before calling your technical support representative for assistance.
The FIXME output is: PGM_NM=XIP.pm:14:TYPE=CRITICAL::[] Input does not contain the required header. Cannot proceed.
Has anyone else had this problem or know the correct format and required header?
Basically, I put all the device name details into notepad, saved it as a CSV file.
I have also tried using the same format generated by the Inventory export to file utility but I get the same error.
Any ideas?
TIA,