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1800 Router Internet not working after power failure

Last night and for the second time in 2 weeks we had a power failure in the office. When the power comes back on all our devices will power backup, the 1800 is no exception. The problem is that when the power comes back up the Router does not connect to the internet nor can i telnet to it via a terminal or network connection. The only way to connect to the internet or the router is to cycle the power again. Is there anything i can do. This will not work since someone would have to come into the office everytime there is a power outage and the router is on a UPS.

thanks

Reply to
Ciscoserver
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Post the following info:

sh version

sh log

sh run (without passwords)

sh interface for the router interface facing the Internet

Reply to
Merv

ROM: System Bootstrap, Version 1

Provenir uptime is 2 hours, 56 m System returned to ROM by power- System image file is "flash:c184

Cisco 1841 (revision 7.0) with 1 Processor board ID FTX1138W1PM

2 FastEthernet interfaces 1 Serial interface WIC T1-DSU DRAM configuration is 64 bits wi 191K bytes of NVRAM. 31488K bytes of ATA CompactFlash

Configuration register is 0x2102

ROM: System Bootstrap, Version 1

Provenir uptime is 2 hours, 56 m System returned to ROM by power- System image file is "flash:c184

Cisco 1841 (revision 7.0) with 1 Processor board ID FTX1138W1PM

2 FastEthernet interfaces 1 Serial interface WIC T1-DSU DRAM configuration is 64 bits wi 191K bytes of NVRAM. 31488K bytes of ATA CompactFlash

Configuration register is 0x2102

Building configuration...

Current configuration : 1373 bytes ! version 12.4 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname Provenir ! boot-start-marker boot-end-marker ! enable secret 5 $1$8eLk$n.KaqmjMLycZcMxwCtuJu1 enable password ! no aaa new-model ! resource policy ! mmi polling-interval 60 no mmi auto-configure no mmi pvc mmi snmp-timeout 180 ip subnet-zero ip cef ! ! no ip dhcp use vrf connected ip dhcp excluded-address 64.9.33.161 64.9.33.176 ip dhcp excluded-address 64.9.33.190 ! ip dhcp pool Provenir import all network 64.9.33.160 255.255.255.224 dns-server 4.2.2.1 4.2.2.2 default-router 64.9.103.33 lease 0 2 ! ! ip name-server 4.2.2.1 ip name-server 4.2.2.2 ip name-server 4.2.2.3 ! ! ! ! interface FastEthernet0/0 ip address 64.9.103.34 255.255.255.252 load-interval 30 speed 10 full-duplex keepalive 30 ! interface FastEthernet0/1 ip address 64.9.33.161 255.255.255.224 ip access-group sdm_fastethernet0/1_in in load-interval 30 speed 10 full-duplex keepalive 30 no mop enabled ! interface Serial0/0/0 no ip address shutdown ! ip classless ip route 0.0.0.0 0.0.0.0 64.9.103.33 permanent ! ip http server ! ip access-list extended sdm_fastethernet0/1_in remark SDM_ACL Category=1 remark PPTP permit ip any any ! ! control-plane ! ! line con 0 line aux 0 line vty 0 4

FastEthernet0/0 is up, line protocol is up Hardware is Gt96k FE, address is 001c.f6ff.8c2c (bia 001c.f6ff.8c2c) Internet address is 64.9.103.34/30 MTU 1500 bytes, BW 10000 Kbit, DLY 1000 usec, reliability 255/255, txload 4/255, rxload 3/255 Encapsulation ARPA, loopback not set Keepalive set (30 sec) Full-duplex, 10Mb/s, 100BaseTX/FX ARP type: ARPA, ARP Timeout 04:00:00 Last input 00:00:00, output 00:00:00, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops:

0 Queueing strategy: fifo Output queue: 0/40 (size/max) 30 second input rate 134000 bits/sec, 34 packets/sec 30 second output rate 185000 bits/sec, 43 packets/sec 217277 packets input, 150525166 bytes Received 3 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog 0 input packets with dribble condition detected 215346 packets output, 90688952 bytes, 0 underruns 0 output errors, 0 collisions, 4 interface resets 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier 0 output buffer failures, 0 output buffers swapped out
Reply to
Ciscoserver

I do not see any issue with info posted.

The showversion info got clipped. Exactly which 12.4 IOS version is on the router.

Perhaps try posting the show version info again

term len 0 term width 200 show version

When you say you say you cannot telnet to the router - which address are you trying to telnet to ?

The next time this happens get on the console and see what the situation is with the router in general and all of the router interfaces - are they in up and up state, can you ping them etc, etc, check for any error message etc.

Also try ping the ISP's upsteam address to see if it is reachable

increase the logging size so that you can check for error messages there and disable console logging (best practice)

logging buffer 20000 debug no logging console

Reply to
Merv

I tried to telnet to both internal and external address's with no luck. I also tried using hyperterminal to connect directly to it but had no luck. Like i said the only way to get it to work was to cycle the power.

User Access Verification

Password: Password: Provenir>enable Password: Password: Provenir#show version Cisco IOS Software, 1841 Software (C1841-IPBASE-M), Version 12.4(1c), RELEASE SOFTWARE (fc1) FTWARE (fc1) Technical Support:

formatting link
(c) 1986-2005 by Cisco Systems, Inc. Compiled Tue 25-Oct-05 17:10 by evmiller

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

Provenir uptime is 6 hours, 49 minutes System returned to ROM by power-on System image file is "flash:c1841-ipbase-mz.124-1c.bin"

Cisco 1841 (revision 7.0) with 114688K/16384K bytes of memory. Processor board ID FTX1138W1PM

2 FastEthernet interfaces 1 Serial interface WIC T1-DSU DRAM configuration is 64 bits wide with parity disabled. 191K bytes of NVRAM. 31488K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

Provenir# Provenir# Provenir#

Reply to
Ciscoserver

If the router was powered on and would not respond to console input then you may have a faulty router.

Is the router still under warranty or do you have a SmartNet support contract for it ? If so I would open a case with the Cisco TAC.

You might also want to consider upgrade to a higher maintenance release of 12.4

You are a 1c and 17a is now released

Reply to
Merv

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