Does anyone here work for an ISP ?
I'm wondering about their polices for paying for on call support.
Do employees get compensated for being on call and working weekends ?
Kevin
Does anyone here work for an ISP ?
I'm wondering about their polices for paying for on call support.
Do employees get compensated for being on call and working weekends ?
Kevin
Only if you get called.
Jonathan
Which country are you in?
In my experience (in Australia and also elsewhere), it depends on how brutal the on-call is as to whether you get compensated for being one call. For example, I had a hideous on call where I had to be net-connected the moment that a call came in, meaning I couldn't go to the movies, drink or really leave the house at all during the one week in 8 for which I was on-call. For this I received 20% of my hourly rate for each on-call hour, then double-time for the period where I actually took calls, paid in 15 minute increments. If I had to go onsite, it was a three-hour minimum.
In the other extreme, I had an oncall where all I had to do was carry a phone, and answer it if it rang. As it was internal, I could drink, as long as I was still sober enough to answer the phone, and a couple of hours of black-out wasn't a problem as long as a rang ahead and advised them. For that I got a bonus of $150 a week that I was oncall, and they paid the mobile phone bill.
So, work out how much you are going to be inconvenienced by the oncall, and from that work out what is a fair thing to you.
snipped-for-privacy@tracemasters.com wrote in news:1127255507.810666.56230 @g49g2000cwa.googlegroups.com:
Right now we are getting FORKED! ! ! no xtra and maybe comp time.
what ISPs do you all work for ???
I get paid $15.00 a day to carry a pager. If I get paged its a 2 hour minimum @time+1/2 + 15% shift differential.
Mike Smith wrote in news: snipped-for-privacy@4ax.com:
yep, you got that right on the head Mike! A FORKING joke
Comp time is a joke. Every salaried position I have ever had (6 so far), the cop time was a pipe dream.
I'm in the UK and get GBP278 per month for being on-call for one week in two. I get paid overtime (minimum of half an hour) for any work I do when I'm called out.
I'm a provisioning engineer, so I don't get called out unexpectedly very often, but I and my colleague get the allowance for being available to do out of hours work (I did 10 hours last week).
Robert
I work for an ISP in the UK, I get GB300 per month for just for being on call one week in two, and overtime pay (time-and-a-half Mon-Sat, double time on Sundays) for any work I do while on call.
Robert London, England
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