RCA modem diagnostics - anything bad?

Mar 31, 2005 5 Replies
RCA modem diagnostics - anything bad? open original image

I have two counters that are high in the event log. ANything bad here?


SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 00:00:02 - 01/01/1970 02:19:36 - 03/14/2005 2148 SYNC Timing Synchronization failure - Failed to acquire FEC framing



00:00:03 - 01/01/1970 07:04:41 - 03/23/2005 770 No Ranging Response received - T3 time-out 00:00:06 - 01/01/1970
02:28:47 - 03/14/2005 15 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period 00:03:08 - 01/01/1970 02:19:52 - 03/14/2005 57 Started Unicast Maintenance Ranging - No Response received - T3 time-out 06:31:20 - 12/22/2004 17:26:47 - 03/30/2005 45807 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout 17:17:45 - 01/01/2005
02:16:26 - 03/14/2005 3 TLV-11 - Illegal Set operation failed 17:18:25 - 01/01/2005 02:28:57 -
03/14/2005 3


Cable Signal Details



Forward Path: Return Path: Signal Acquired at 715.750 MHz Connection: Acquired SNR: 35.0 dB Frequency: 24.0 MHz Received Signal Strength: -6.6 dBmV Power Level: 48.0 dBmV Micro-Reflections: 41 dBc Channel ID: 1 Modulation: 256 QAM Modulation: QPSK


Is there a problem with your connection? Upload and download speeds what you expect for Comcast?

Q

Go to

formatting link
, cable modem FAQs. You will find the appropriate ranges for the SNR and power levels. I don't know about the log entries, but my guess is they are meaningless to the user and don't reflect a problem with the modem.

Q

Can't ask for any better numbers on the signal strengths, and your SNR is excellent as well.

CIAO!

Ed N.

Alex wrote:

There is nothing problematic with your connection. Diagnostics data will report any minor problems as "history", its ISP's technician, admin useful data.

E.g. if you use LAN at office full time, you will see "collided packets" sounding awful, its meaningless if your network is running well. Network card/OS took care of problem.

Time to check diagnostics is, when you get half of your advertised speed, modem drops offline and calling support center.

Have a nice day

Ilgaz Ocal

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