IP address in unknown range

Hi Gary,

Is there a way to log into the cable modem and issue a 'reset to defaults" command or something similar? It sounds like your cable provider's DHCP server and the modem aren't talking for some reason. Also, do you know whether your provider locks on to specific MAC addresses? If so, you may need to call them to tell them you're changing modems before the new one will be allowed an ip.

--Al

The 10.* IP address is in a private range, meaning you can only reach resources within your cable company's network.You can't get beyond a border router with that IP address.

Did you and your cable company provision the modem? Some companies (like Comcast) have methods where the customer can self-provision the modem. They consist of visiting a specific web page within the network. Your modem will be detected, you enter your account number, and possibly a key code of some sort, and the provisioning is automatically done. Other ISP's require you to call them to have your modem provisioned by customer service.

DHCP RENEW WARNING - Field invalid in response 12:34:00 - 12/07/2004

after i did a factory reset, the problem persists and the log is as follows:

Event Description First Time Last Time Counts No Ranging Response received - T3 time-out 15:56:02 -

I don't know about locking into MAC addresses but i've seen people take these modems from house to house and they work.

----- Original Message ----- From: "Al Puzzuoli" Newsgroups: comp.dcom.modems.cable Sent: Tuesday, December 07, 2004 12:43 PM Subject: Re: IP address in unknown range

You must register the modem with your ISP. It will not work until you

do so.

thanks - i talked to the isp and they won't provision the modem. guess i'm sol.

"Kip Patterson" wrote in message news:1102513509.d745a2e0dc166a0771b34e7abfa417bf@teranews...