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Website won't download - Please help !

Website won't download - Please help !

My daughter has a Win Me 733 Mhz PC 20GB HD 256 RAM with comcast connection.

  1. IE She cannot check her email on Comcast's web site because the entire website does not download. She cannot see the email tab to click on it.

We have tried it many times. It just will NOT fully download. However other sites like gmail etc fully download using IE.

BTW she has the latest version of IE.

  1. NETSCAPE We tried Netscape, the comcast website opens fully but when she clicks on the draft messages she has, the message windows open but there is no message in the window. The inbox is fine. She can read messages. She has the latest edition of Netscape too.

She called Comcast, they say that they do not know what is going on.

Can anyone PLEASE help.

Thank you VERY MUCH in advance.

Kim

Reply to
kimshapiro100
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Close all programs and browser windows. Go to Start > Control Panel > Internet Options. On the General tab, in the Temporary Internet Files section, click on Delete Files. Then click on Settings. Click on View Objects. Pull down the View menu, and make sure Details is chosen. Look at the Status of all the items listed. Right-click and delete any item that does not have a status of Installed. Close that window, OK the Settings window. OK the Internet Options window. Reboot.

Reply to
Warren

Try Firefox.

formatting link

--Gene

Reply to
Gene S. Berkowitz

DO you have any form of adblocker or pop-up blocker? If so, try disabling it and see what happens. Comcast uses popups for some sections. If it works with it disabled, configure it to allow Comcast to use popups.

Reply to
Andrew Rossmann

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