It turns out Steve Jobs wasn't exaggerating all that much when he said it can take three years to get a cell tower approved in San Francisco.
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A seemingly exasperated Jobs addressed the problem in a July 16 press conference. "When AT&T wants to add a cell tower in, oh, Texas or somewhere, it takes three weeks to get approval in a typical community. To get a cell phone tower in San Francisco, it takes something like three years," he said at the press event to discuss the iPhone 4's antenna issues two weeks ago.
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City records for the past few years show that applications to build new wireless telecommunication stations (the city's term for cell sites) can take a few months or up to a two years or longer before a final action, such as approval to build a new panel antenna is handed down by city officials.
And this drawn-out process is well-known in the industry. "San Francisco has one of the most complicated, burdensome, arcane processes in the country, without question," said Patrick Ryan, adjunct professor of telecommunications policy at University of Colorado, Boulder.
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Panel antennas--which measure about one foot by four feet and about 8 or
9 inches thick--are the only practical option wireless carriers have to bulk up their coverage in the city and county of San Francisco. The city does not allow cell towers to be built because the local government considers them an eyesore. So the best option for AT&T, T-Mobile, Verizon Wireless, and others is to build panel antennas onto existing structures--the penthouse of a tall building, the steeple of a church, a utility pole--typically in clumps of three to 12.
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Sometimes carriers will remove their application on their own when they run into too much community opposition, or when the process drags on and drags up the cost, planner Ionin said.
A recent example is T-Mobile's attempt to put a new antenna on the steeple of a church in the Mission District to fix what the carrier termed "an identifiable gap in coverage." But after just a few months of applying for the city permit, T-Mobile yanked its application in June because of fierce opposition from the church's neighbors. According to a letter from the carrier to the planning commission, T-Mobile did so in order "to promote harmonious relations and engender community goodwill."
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