Are suppliers required to give FCC ID numbers in reply to customers requests?
I have had this happen to me, usually after saving a bookmark into one of the links from a previous successful search. Try clearing the cache in your browser, and begin a new search from one of the top level forms.
That happens all too often. On just about every weekend, some part of the FCC ID database goes insane. It invariably gets fixed Monday morning. Usually it's the search engine that can't find anything. Sometimes it's the SQL database that organizes the documents. The symptom sounds like what you're experiencing. When it happens to me, the download starts and my browser loads Adobe Acrobat. Acrobat is stupid and insists that the entire file be finished before displaying when downloading from an SSL secured web pile. If the document hangs, so does Acrobat. Once this happens, the browser web cache is trashed and must be cleared to get a successful display. I'm currently using Foxit PDF viewer as an Acrobat replacement and haven't had any such problems for a while. However, I can't tell for sure if the FCC fixed their end, or Foxit fixed my end.
No. The rules are vague on what constitutes customer notification. The rules only require that the manufacturer attach the FCC ID certification number to their products. No pre-sales disclosure is mentioned or apparently required.
I didn't ignore it. However, I also didn't supply much of an answer.
The only part of this that I know is required is that the manufacturer must display the ID number on the outside of the product. My skimming of the FCC rules-n-regs says nothing about hiding the number inside the packaging, or any responsibility on the part of the dealer.