Quintum AXM 800 Problem

when we set the ivr to other than type 0 or 1, we get a busy tone, no IVR prompts.

the tenor logs are :

ch |01/01| 2004/08/28|21:46:47:720 CasManager: [2,0,1,1] Received message fr om cas: Setup. ch |01/01| 2004/08/28|21:46:47:720 CallInfo [5]: origCalled.digit() callingp arty () . ch |01/01| 2004/08/28|21:46:47:720 CasManager: [2,0,1,1] Sent message to cas : Call-Proc. ch |01/01| 2004/08/28|21:46:47:720 Routing requested for: public(1) orig= pu blic(0) normalized=1111* route code= tg=0. ch |01/01| 2004/08/28|21:46:47:720 1 match(es) found: 0 ch |01/01| 2004/08/28|21:46:47:720 Route response [5]: result=1 cause=0. ch |01/01| 2004/08/28|21:46:47:720 TermIVRradius [5]: peerRcvSetup excp |01/01| 2004/08/28|21:46:47:720 Exceeds muximum ports allowed:

0, 0 excp |01/01| 2004/08/28|21:46:47:720 Failed to allocate a Full Duplex channel.

excp |01/01| 2004/08/28|21:46:47:725 TermIVRradius [5]: Dsp allocate error. ch |01/01| 2004/08/28|21:46:47:725 TermIVRradius [0]: Aborting IVR cause=41. ch |01/01| 2004/08/28|21:46:47:725 OBCSM[5]: Release from peer=0x962be998 ca use=0x29 redir=. ch |01/01| 2004/08/28|21:46:47:725 OBCSM[5]: Trying another route. ch |01/01| 2004/08/28|21:46:47:725 Route response [5]: result=0 cause=34. ch |01/01| 2004/08/28|21:46:47:725 CallInfo [5]: account =67.69.33.212. ch |01/01| 2004/08/28|21:46:47:725 CallInfo [5]: SetAcctSessionTime(10937296

07),discTicks 1093729607, connTicks 0 ch |01/01| 2004/08/28|21:46:47:725 CallInfo [5]: cause =41. ch |01/01| 2004/08/28|21:46:47:725 CallInfo [5]: send stopAccount. ch |01/01| 2004/08/28|21:46:47:725 CasManager: [2,0,1,1] Sent message to cas : Alert. ch |01/01| 2004/08/28|21:46:47:725 CasManager: [2,0,1,1] Received message fr om cas: InbandSigDone. ch |01/01| 2004/08/28|21:46:47:725 tsi connect: 000 1002 10 ch |01/01| 2004/08/28|21:46:49:950 CasManager: [2,0,1,1] Received message fr om cas: RelComp. ch |01/01| 2004/08/28|21:46:49:950 CallInfo[5]: disconnected event. cause=16 legno=0.

ch |01/01| 2004/08/28|21:46:49:950 CallInfo [5]: account =67.69.33.212. ch |01/01| 2004/08/28|21:46:49:950 CallInfo [5]: SetAcctSessionTime(10937296

09),discTicks 1093729609, connTicks 0 ch |01/01| 2004/08/28|21:46:49:950 CallInfo [5]: cause =16. ch |01/01| 2004/08/28|21:46:49:950 CallInfo [5]: send stopAccount. ch |01/01| 2004/08/28|21:46:49:950 tsi disconnect: 000 1002 10

how can i resolve that.

and also how can we get the ivr prompts for the other languages we tried to create other folders in ivr folder ( thru ftp ), but we can't. how can we do that ?

Thanks