We've recently move our home phone to Vonage from Qwest local service and AT&T long distance. Qwest has ended our regular service and in fact gave us a refund. AT&T is refusing to end our long distance service. We still keep getting monthly bills even though I have called several times. They say they can't do anything until the are officially notified by Qwest, which says the notifical was sent awhile back.
Any suggestions on how to deal with AT&T. The company is totally unresponsive and I can't talk to anyone other than their regular customer service.