Converting a Cisco 7912 SIP Phone to a Call Manager Phone

May 13, 2005 1 Replies
Converting a Cisco 7912 SIP Phone to a Call Manager Phone open original image

I made a wrong firmware update of Cisco 7912 phone, I've loaded a SIP firmware instead of a SCCP firmware. I'm not able to perform the reverse process .. I've read this article:



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but it's about 7940/7960 and seems not to work for 7912 phones.



Can you help me to solve this problem ?



Thank you, LC



the major problem i have had in changeing the firmware is not having the current firmware. You have to upgrade your sip firmware on the phone to the latest version before changing it to SCCP. I would reccomend this first. then try this link.

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7912 Firmware

Version and description:

The install program file name is cmterm-7912G-sccp.6-1-1.exe and the firmware version within the install program is CP7912060101SCCP050429A.SBIN

Release notes for Cisco IP Phones

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Installation Instructions:

Step 1: Copy the cmterm-7912G-sccp.6-1-1.exe file to your hard drive. Make a note of the location where you save the downloaded file.

Step 2: Double-click the cmterm-7912G-sccp.6-1-1.exe file and the installation starts.

Step 3: At the Welcome screen, click Next.

Step 4: At the License Agreement screen, click Yes.

Step 5: At the SQL Server Authentication screen, enter the login name and the password (by default the login name should be "sa"). Then click Next.

Step 6: After the installation is completed, click OK.

Step 7: Reset all the corresponding devices.

Post-Installation Details This executable file is to be run on the publisher and it will install one file:

CP7912060101SCCP[version].sbin to the call manager's tftppath (c:\\program files\\cisco\\tftppath)

After installation, open up call manager's administration web page and go to system -> device default You can verify the installation, by looking at "IP Phone 7912" and enter the new load name in the corresponding box. for example: CP7912060101SCCP050429A.sbin (in this case, the load version is 050429A)

To downgrade to a previous firmware version:

Step 1: Go to the Cisco CallManager Administration web page.

Step 2: From the System menu select Device Default, and the Device Default Configuration page is displayed.

Step 3: Go to the IP Phone 7912 field and change it back to the previous firmware version.

Step 4: Click Update.

Step 5: After the page updates, you can reset the corresponding devices.

Cisco IP Phone Model 7912 Alternate Firmware format The Cisco IP Phone Model 7912 Firmware version 6.1(1) is also supplied in a zip file, as an alternative in case a Cisco CallManager is not available to run the executable installer program. The name of this file is cmterm-7912-sccp.6-1-1.zip.

After unzipping the firmware files, manually copy the firmware to the appropriate directory on the TFTP server.

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