Our 2-story retail store has been using an old Nortel system, which no longer supports its mobile telephones. Repairs have become almost impossible.
My suggestion to the management was to replace the Nortel mobile telephones with off-the-shelf cell phones.
Using our old system, an outside call can be made to the department's extension by dialing the store and then the extension.
My idea was to program the cell phones to the store's outside number and the department code.
Our manager likes the idea, but suggests that (1) it would tie up outside calls, and (2) the concrete in the structure limits the use of cell phones within the store.
I only have the idea. And, I am hoping that members of this group might suggest that it is feasible/unfeasible.
If it is, indeed, feasible, would you suggest what I should be looking for? Can a router within the store eliminate "dead zones" we have found? What can be done, if needed, to ensure that our home customers still have active access to the store?
Obviously, I'm a green-horn at this. I sure would appreciate any help.
Thanks
Earl Sande Surrey, BC, Canada