Why is it so hard to do business over the phone? [telecom]

I have been on my phone for more than five hours, trying to find someone wh can help with housework during my convalescence.

I've never found anything so frustrating: every.single.voicemail.system seems to be set up with the idea that my time and energy should be contributed to some corporation's bottom line.

All the systems I've had to interact with seem to be set up to make it clear that their owners would rather I go to a website, or that I shouldn't want to deal with that company in the first place.

Excuse me for venting, but there has got to be a better way.


Reply to
Bill Horne
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