Verizon snaps back after accusation of substandard service [telecom]

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Verizon snaps back at Cumberland County township's allegations of substandard telephone service.

By Spencer Kent | South Jersey Times

Verizon is fighting back against Hopewell Township's recent allegation that the company has continually neglected the township's copper wire telephone service while not providing sufficient broadband options like fiber-optic broadband service (FiOS).

Earlier this month, Hopewell Township officials sent a letter to the state Board of Public Utilities with a summary report of 156 "serious" and "chronic" telephone service complaints that the township compiled from its residents over the last three months. Complaints included: "line noise, static, crackling, buzzing, and intermittent service outages often associated with bad weather," according to previous reports.

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