Verizon's Super Bowl shot featured a location that they don't serve [telecom]

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- Bill Horne
  
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posted
6 years ago

Tue, Feb 13, 2018 11:44 AM

We Hear: Verizon Doesn't Have Coverage in Location Featured in "Answering The Call" Super Bowl Spot

By Erik Oster

Verizon went the emotional route with its 60-second "Answering The Call" spot from McCann New York in Super Bowl 52. The ad featured first responders to a series of natural disasters across the country. Implicating the network's role in facilitating such communication is the line "They answer the call. Our job is to make sure they can get it" near the conclusion of the ad. Among the first responders pictured is a member [of the] Quincy, Illinois' fire department.

The problem? It appears Verizon's network doesn't offer coverage in Quincy or the surrounding area.

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- A
- Arnie Goetchius
  
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posted
6 years ago

Tue, Feb 13, 2018 7:42 PM

Verizon does offer cell service in Quincy IL but the problem is quality of service. It appears that the quality is poor according to users reports on Facebook. See a discussion of user problems and Verizon's responses to their problems here:

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